Shopify has built in tools that allows store owners to send essential marketing emails directly from the platform—no need for third-party apps or integrations. With this built-in email feature, you can now communicate with your customers more efficiently, send follow-up messages, and enhance the overall shopping experience, all within your Shopify dashboard. It's a simple, cost-effective solution that saves time and keeps everything in one place. Whether you're notifying customers about their recent activity or engaging them with personalized messages, Shopify’s native email tool makes it easier than ever to stay connected and boost your store’s performance.
1. Welcome Email Series
2. Abandoned Cart Reminders
3. Post-Purchase Follow-Up
4. Winback Campaigns
5. Winback Campaigns
6. Birthday or Anniversary Emails
1. Go to your Shopify Admin.
2. Click on Marketing > Automations.
3. Choose a ready-made template or create your own custom
workflow.
4. Customize the email content, timing, and triggers.
5. Turn it on—and let it run!
Below, I have mentioned the steps required for a setting up abandoned cart email followup using the out of the box shopify email automation as a guideline:
1. In your Shopify admin panel, go to the Marketing section and click on 'Automations'. From there, select the 'Abandoned Checkout' flow to begin setting it up.
2. You’ll see that the Abandoned Checkout flow is already pre-built. You can click on it to view, customize, and edit the flow according to your store's needs.
3. Click on the final step of the flow, labeled 'Send marketing email'. Here, you can add your email template and click on the email block to customize the content with your own branding and message.
4. Then, in the Shopify admin panel under the 'Customers' menu, go to the 'Segments' section. There, you’ll find a list of users who triggered the Abandoned Checkout flow, along with their order details and checkout status.
Marketing automations are no longer just a “nice to
have”—they’re essential for scaling your Shopify store. By
setting up a few smart workflows today, you can drive more
revenue, engage your audience better, and save countless hours
of manual work.
Ready to get started? Head to your Shopify admin and turn on
your first automation. The results will speak for themselves.